This article is based on Kuram Gwakyaa’s keynote presentation at Sustainability LIVE.

Executive Summary
Facilities management (FM) sits at the critical boundary where strategic climate ambitions meet daily operational reality. In this talk, Kuram Gwakyaa, Head of Sustainability at Mitie, shares insights on how FM can evolve from a conventional maintenance function into a core driver of net-zero transformation and organizational resilience.
Key Highlights & Core Insights
1. From Ambition to Execution
While setting corporate targets is essential, decarbonisation is won or lost in execution. Facilities management controls crucial levers across energy efficiency, building operations, waste reduction, and occupant engagement. Moving from ambition to on-the-ground reality requires:
- Baseline Accuracy: Leveraging smart metering and building diagnostics to establish precise baseline metrics.
- Phased Retrofitting: Upgrading building infrastructure—such as heat pumps, LED systems, and renewable generation—aligned with building lifecycle windows.
- Operational Efficiency: Continuous tuning of Building Management Systems (BMS) to eliminate off-peak energy waste.
2. FM as a Strategic Lever
With the built environment accounting for approximately 40% of global greenhouse gas emissions, facilities managers hold the keys to immediate Scope 1 and Scope 2 emission reductions. By embedding sustainability criteria directly into standard operating procedures and procurement frameworks, FM teams deliver measurable environmental impact.
3. The Power of Integrated Engineering & Safety
As clean technologies like Battery Energy Storage Systems (BESS) and electric vehicle infrastructure are deployed at scale, sustainability efforts must incorporate rigorous engineering standards, fire safety protocols, and regulatory compliance (including ISO 50001 and ISO 14001).
Watch & Listen
The full talk is available on-demand via Sustainability Magazine.